Privacy policy
Last updated: November 9, 2025
Kokyu operates this Shopify store. This Privacy Policy explains how we collect and use your personal information when you visit or make a purchase.
By using our website, you agree to this Privacy Policy.
1. Information We Collect
We collect:
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Contact and shipping details (name, email, address, phone)
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Order and transaction details
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Payment information (processed securely by Shopify; we do not store full card details)
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Device and usage data (IP, browser, pages visited)
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Communications you send to us
We also use cookies and tracking tools, including Facebook Pixel, to improve your shopping experience and show relevant ads.
2. How We Use Your Information
We use your information to:
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Process orders, payments, and deliveries
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Respond to customer inquiries
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Improve our website and services
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Detect fraud or abuse
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Show relevant ads through cookies and Facebook Pixel
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Comply with legal obligations
We do not sell or rent your personal data.
3. Cookies and Facebook Pixel
We use cookies and Facebook Pixel to:
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Remember items in your cart
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Analyze website performance
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Measure ad performance and show relevant ads
You can manage or disable cookies via your browser. Facebook processes its own data; we do not access individual Facebook accounts.
4. Sharing Information
We only share data when necessary to operate our store:
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Shopify (hosting, payments, analytics)
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Service providers (shipping, email, IT support)
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Advertising tools (Facebook, Google)
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Legal authorities if required
All partners are required to comply with GDPR.
5. Data Storage and Security
Your data is stored securely via Shopify and service providers.
We retain personal data only as long as needed to fulfill orders, comply with legal obligations, or resolve disputes.
We use reasonable security measures but cannot guarantee perfect security.
6. International Transfers
Data may be processed outside Belgium, including the US or Canada.
Transfers follow EU-approved safeguards, such as Standard Contractual Clauses (SCCs).
7. Updates
We may update this Privacy Policy to reflect changes to our practices or legal requirements.
The latest version is always available on this page with the “Last updated” date.
8. Contact
For privacy questions:
kokyukeycovers@outlook.com